Return Policy:
We want you to be completely happy with your purchase from our handmade clay earring business. If for any reason you are not satisfied with your order, we offer a flexible return policy.
Returns are accepted within 14 days of receiving your order. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please email us at [email protected] with your order number and reason for return. Once we receive your return request, we will provide you with instructions on how to proceed.
Please note that the customer is responsible for all return shipping costs. We recommend using a trackable shipping method, as we cannot be responsible for lost or damaged returns.
Refunds will be issued once we receive your returned item and have confirmed that it meets our return policy criteria. Refunds will be issued to the original form of payment.
If you receive a damaged or defective item, please contact us immediately at [insert email address] so we can resolve the issue.